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Hhbet Privacy Policy — How Your Data Is Collected and Kept Secure

Your privacy is our priority. Find out exactly what data hhbet collects, why it's collected, and how it's kept secure.

Last Updated: June 2026 SSL Secured Written in Bengali GDPR Compliant
By using hhbet, you are considered to have agreed to this Privacy Policy.
Effective: 1 June 2026

1Introduction — Privacy Is Our Responsibility

Hhbet.biz (referred to as "hhbet" or "we") is an online betting and gaming platform serving users in Bangladesh. When you register, log in, or use any of hhbet's services, certain personal information is collected — either automatically or directly from you.

This Privacy Policy explains what information is collected, why it is collected, how it is kept secure, and what rights you have over your own data. hhbet believes transparency is the foundation of trust — so everything on this page is laid out in plain, straightforward English with no complex legal jargon.

Applicability: This policy applies to the hhbet website, mobile application, and all related services. It does not apply to third-party websites or external links.

2What Information We Collect

Hhbet collects two types of information — what you provide directly, and what is generated automatically while you use the platform.

2.1 Information You Provide Directly

Data Type When It's Collected Required?
Full Name At Registration Yes
Mobile Number For Registration & OTP Verification Yes
Date of Birth For Age Verification Yes
Email Address For Registration & Communication Optional
National ID / Passport For KYC Verification Required for Withdrawals
Payment Information (Mobile Pay/Nagad number) On Deposits & Withdrawals Yes

2.2 Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Operating System
  • Pages visited and time spent on each
  • Betting History & Transaction Records
  • Login time & location (approximate)
  • Cookies & Session Data (see details below)
Automatically collected data is primarily used to improve platform security and service quality. It is not sufficient on its own to personally identify you.

3How and Why Your Information Is Used

Hhbet uses the data it collects strictly for defined purposes. It is never used for anything beyond what is necessary.

  • Account Management: Personal information is required to create, verify, and secure your account.
  • Payment Processing: Payment information is used to process deposits and withdrawals.
  • Security & Fraud Prevention: To detect multiple accounts, unusual transactions, or fraudulent activity.
  • Customer Support: To provide you with accurate answers to your questions and issues.
  • Legal Obligations: To meet Anti-Money Laundering (AML) requirements and the obligations set by regulatory authorities.
  • Service Improvement: To analyze usage patterns and improve the platform.
  • Contact: To send important notices, updates to terms, or account-related information.
Marketing Communications: hhbet does not send advertising or promotional messages without your consent. You can opt out of marketing communications at any time — during registration or at any point afterward.

4Data Sharing Policy

Hhbet never sells your personal information. Data may only be shared with third parties in the specific circumstances outlined below:

4.1 Service Provider Partners

Only the necessary information is shared with payment processors (Mobile Pay, Nagad, Rocket), identity verification services, and game software providers. These partners are contractually bound to uphold hhbet's privacy standards.

4.2 Legal Requirements

Information may be disclosed in response to a legal investigation or court order under Bangladeshi law. This is outside hhbet's control.

4.3 What Will Never Happen

  • Your data will never be sold to advertisers
  • No data will be shared with irrelevant third parties
  • Your data will not be used for marketing purposes without your consent

5Data Protection Practices

Hhbet uses industry-standard technology and practices to protect your data. Here's a detailed look at what's actually being done — not just in words, but in practice.

SSL Encryption
256-bit
Password Hashing
bcrypt
Database Encryption
AES-256
Two-Factor Authentication (2FA)
Available
Security Audit
Quarterly

Our servers and data centers operate with physical security measures in place. hhbet employees can only access information relevant to their role — not all data is open to everyone.

Your Role Matters Too: Beyond what hhbet protects on its end, using a strong password, enabling 2FA, and avoiding logins from unfamiliar devices will significantly improve your account security.

6Cookies Policy

The hhbet website uses cookies. Cookies are small text files stored in your browser that help the platform remember your preferences on future visits.

Types of Cookies Used

  • Essential Cookies: To maintain login sessions and ensure platform security. Without these, the platform cannot function properly.
  • Performance Cookies: To monitor page load times and usage patterns in order to improve our service.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which sections are used most — completely anonymized.

Cookies can be disabled from your browser settings, though doing so may affect the functionality of certain features.

7How Long Is Your Data Retained

Hhbet does not retain data beyond what is necessary. Retention periods depend on the type of data and the purpose for which it was collected.

  • Account Information: For as long as your account is active. Up to 5 years after account closure.
  • Transaction Records: Retained for a minimum of 5 years to meet legal obligations.
  • Cookies Data: At the end of a session or up to 1 year, whichever comes first.
  • Log File: 6–12 months for security purposes.
  • KYC Documents: 5–7 years, as required by regulatory guidelines.
Once the retention period expires, data is permanently deleted or anonymized so that you can no longer be identified in any way.

8Your Rights

As an hhbet user, you have the following rights over your own data. Contact our support team to exercise any of them.

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Right to Access

You can request a copy of the information hhbet holds about you at any time.

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Right to Rectification

Contact support to correct any inaccurate or outdated information.

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Right to Erasure

You may request deletion of your data unless a legal obligation requires it to be retained.

Right to Restrict Processing

You can object to your data being used for specific purposes.

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Right to Portability

You may request your data in a machine-readable format.

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Right to Opt Out of Marketing

You can opt out of promotional communications at any time.

9Protection of Minors

Hhbet strictly does not provide services to anyone under the age of 18. Age is verified at registration, and additional verification may be requested at any time.

If it is found that a minor has created an account, that account will be immediately closed and all associated data will be deleted. Parents or guardians can report a suspected account to hhbet.

10Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please contact hhbet's data protection team:

  • Email: privacy@hhbet.biz
  • Live Chat: By logging into the platform and visiting the Support section
  • Response Time: Usually within 48 business hours
Privacy Policy Updates: hhbet reserves the right to update this policy. For significant changes, a notice will be posted on the platform and the date at the top of this page will be updated.

How Secure Is Your Data at hhbet

We protect your privacy not just in words, but through real, concrete measures.

End-to-End Encryption

Every data packet from your browser to the hhbet server is encrypted with 256-bit SSL. No one can intercept it along the way.

Your Data Is Never Sold

Hhbet never sells your name, contact details, or any other information to advertisers or third parties — this is a core part of our policy.

Limited Access Policy

Hhbet employees can only access the information necessary for their specific roles. Not all data is accessible to everyone.

Regular Security Audits

Every three months, independent third-party experts audit hhbet's security systems and identify any vulnerabilities.

Encrypted Database

Your data is protected with AES-256 encryption — not just in transit, but also at rest on our servers.

You're in Control of Marketing

If you no longer wish to receive promotional messages from hhbet, you can opt out at any time through your account settings or by contacting support.

Privacy & Account Inquiries

Yes, hhbet has dedicated mobile apps for both Android and iOS. Android users can download the APK file directly from hhbet.biz's mobile page — no third-party store needed. Before installing, enable "Install from unknown sources" in your device settings. iOS (iPhone/iPad) users can visit the hhbet website in Safari and use the "Add to Home Screen" option to install it as a PWA. The app supports all the same features as the website — betting, Live Casino, payments, and lottery. If you run into any issues downloading the app, reach out to the support team.

Yes, hhbet offers two options. The first is Self-Exclusion — you can temporarily suspend your account for a set period ranging from 7 days to 6 months. During this time, you won't be able to log in or place any bets, and your account will reactivate automatically once the period ends. The second option is a Cooling-Off Period, which can be set for anywhere between 24 hours and 7 days. To set either option, go to the Responsible Gaming section of your account, or request a "temporary suspension" directly via support chat — it typically takes effect within 15 minutes. If you want to close your account permanently, that option is also available, though it cannot be reversed.
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Your Data Is Safe — Get Started Today

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